Privacy Policy

Effective Date: 24.03.2026

Golden Valley Plumbing (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Service address
• Any information you submit through our contact forms

We may also collect non-personal information such as:

• Browser type
• IP address
• Pages visited on our website
• Date and time of your visit

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2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and provide plumbing services
• Improve our website and customer experience
• Communicate with you regarding services, updates, or promotions
• Ensure the security and proper functioning of our website

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3. Sharing of Information

We do not sell, trade, or rent your personal information to others.

We may share your information with trusted third parties only when necessary to:

• Provide services (e.g., scheduling tools or communication platforms)
• Comply with legal obligations
• Protect our rights and prevent fraud

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4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us understand how visitors use our site so we can improve functionality and performance.

You can choose to disable cookies through your browser settings.

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5. Third-Party Services

We may use third-party services such as:

• Google Analytics (to analyze website traffic)
• Google Maps (to display our location)

These third parties may collect information in accordance with their own privacy policies.

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6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Golden Valley Plumbing
Sacramento, California
Phone: (916) 832-5332
Email: contact@goldenvalleyplumbing.com

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

These rights may include:

• The right to know what personal information we collect and how it is used
• The right to request access to the personal information we have about you
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale of personal information (we do not sell your personal data)

To exercise any of these rights, please contact us using the information provided below.

We will respond to your request within the timeframe required by applicable law.

We will not discriminate against you for exercising your privacy rights.

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By using our website, you consent to this Privacy Policy.